Customer Service is King
- Good service or bad – how word spreads
- So how do you ensure good customer service?
- Customer retention v customer acquisition
The Squeeze is On: The Medium Term Budget
- Fiscal consolidation
- But still...
- Tax increases ahead
Employers: Do You Face A Double Penalty If You Contravene Two Acts?
- “When I’m Sixty Four” – a case of age discrimination
- Could the judgment have been different?
- Did the company have to pay twice?
Could We Be Headed For A Tax Revolt?
- What would cause it?
- Revolts don’t have to be mass movements
Your Tax Deadlines for December