• What will drive the economy in 2017? 
• But …..

Developing Your Senior Staff: Let Them Run Meetings 

• Everyone benefits
• Who to appoint 

“Just Walk Out” – Amazon Is Revolutionising Grocery Shopping.  How Will It Affect Us?

• How does it work? Watch this video …..
• Its impact (and “What about the workers?”) 

Tax Ombud Now Has More Powers

• How independent is the Ombud?
• The effect of Ombud findings 
• A Bill of Rights and a Service Charter in the wind?